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Encore Home Improvements Reviews

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March 11, 2016

Having recently purchased a home in Toronto, we were discouraged to learn that noise from passing buses on our otherwise fairly quiet street was much worse and obtrusive than originally thought.
After some initial scrambling, we began to look into options to address the situation. We came across marketing and reviews for Encore's bquiet soundproof window systems, and got in touch with Mike, one of their representatives. He visited our home that same week, and we quickly determined that the front ground floor window and door were the worst contributors, as well as the front bedroom window. Mike provided a number of options for addressing these and other windows in the house, and we were able to visit their offices to see demonstrations of the windows.
While Encore's estimates were fair for the scope of the work, they were not inexpensive and we were not certain that the technology would help. We decided to replace the front window with a new double-pane window (replacing the existing double-pane garden window) and a bquiet soundproof window, as well as the old panel door with glass insert with a new windowless steel door and aluminum storm door.
The manufacturing of the windows and doors took about 8 weeks, and installation was on schedule and completed within the 2 day period indicated. The first time we visited the house after the soundproof window was installed, we weren't impressed - we were AMAZED!
Despite our initial concerns, the bquiet window is worth every penny, and significantly exceeded our expectations. Regular motor traffic is inaudible, and a passing bus that previously drowned out conversations in the living room is little more than a muted background noise. I can comfortably read without distraction in a front room and hardly notice!
The bquiet windows and new doors from Monarch were among the best value for money investments we made during our renovation, and we're planning to similarly improve another window early in the New Year.
August 3, 2012

We contacted Encore Home Improvements based on Homestar reviews and their line of soundproof windows. Mike the salesperson contacted us and worked hard to match our needs with the perfect product. This included a trip to their showroom so that we could get a really good idea of the difference between product options. Throughout, Mike was patient, informative and didn't push us to a sale - something that you very rarely see. We placed our order for new windows for the full house including the special sound proof windows for the bedrooms - we also ordered a beautiful new front door and sliding rear door after seeing the options at the showroom. About six weeks later we got the call that our products were ready for install - and install was scheduled for the next week. George and Sean the installers are awesome! Polite, experienced and they take huge pride in the work that they do. Even our kids commented on how nice the "workmen" were in our house. The final product is absolutely amazing! In particular, the sound proof windows do exactly what we wanted - cutting out the sound from the street and airplanes. We couldn't be happier with the product, the workmanship and the final result. I wouldn't hesitate to recommend them to others.
July 19, 2011

We would like to express our thanks for the wonderful job your company did in our home. We have received many compliments. In addition to creating and installing our new stain glass windows, we valued your knowledge and assistance during the selection/installation process. The beauty, quality and workmanship of the windows have not only met our expectations but also exceeded them. The men who installed the windows were prompt, courteous and extremely thorough. We very much appreciated the personal service and would not hesitate to use your company again in the future or to recommend your services to others. Thanks again for “enlightening” our home. Sincerely, Sergio & Cassandra
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